How We Work
We help bring structure to the restoration process, so you know what to expect at each stage.
See What Happened
We begin with a detailed look at your roof and surrounding exterior to identify damage caused by covered events such as wind, hail, or severe weather. We assess the affected areas and establish what kind of restoration work may be necessary.
Put the Damage on Record
Clear documentation can make it easier to communicate the condition of your property. We record the roofing damage and provide details about the areas that require attention, giving you useful information as you work through the claims process.
Understand the Work Ahead
Once the damage has been assessed, we'll explain the recommended repairs or replacement and what the project involves. Our team can answer questions about the roofing work so you have a clear understanding before anything gets underway.
Bring Your Roof Back
With the scope of work established, our roofing team gets to work restoring the affected areas. We use appropriate materials and established installation methods, then review the completed project to make sure the work has been properly finished.
Every Part of the Roof, Covered
Insurance-related damage can affect different parts of your home’s exterior. Depending on what we find, restoration may include:
- Roof repairs
- Shingle replacement
- Hail and wind damage repairs
- Flashing repairs
- Roof decking repairs
- Underlayment replacement
Making Sense of the Damage
After a major weather event, it’s easy to see a few damaged shingles and assume that’s the whole story. Roofing damage can extend beyond what is immediately visible, particularly when wind or hail has affected underlying materials or allowed moisture to get inside.
A thorough assessment gives you a better understanding of what actually happened. We’ll explain the areas we’ve identified, document the roofing damage, and outline the work that may be required to restore your home.
A Clearer Path Through the Claims Process
Insurance claims come with their own terminology, paperwork, and procedures. While your insurance company determines what your policy covers, having clear information about the physical damage to your roof can help you communicate what happened to your property.
Perato Home Exteriors can provide documentation and information related to the roofing portion of your claim. We’ll explain the work we’re recommending and help you understand the roofing side of the restoration process without making promises about what your insurer will approve.
Frequently Asked Questions
What is insurance restoration?
Insurance restoration refers to repairing or replacing parts of a property that have been damaged by an event covered by an insurance policy. For roofing, this can include damage from wind, hail, and other severe weather events.
Will my insurance cover my damaged roof?
It depends on your policy and the cause of the damage. Sudden events like hail, wind, or storms are commonly covered, while wear and tear usually isn’t. Your insurer makes the final decision, but we’ll help you build a strong claim.
Do I need to file an insurance claim before contacting you?
No, you can call us first. We’ll inspect your roof and tell you whether there’s damage worth claiming, so you can decide with confidence before contacting your insurer.
Can you document the damage for my insurance claim?
Yes. We take detailed photos, note every problem area, and provide a written report and estimate. This clear documentation gives your adjuster what they need to process your claim accurately.
What if the insurance company only approves part of the work?
It happens, and you have options. We can review the approved scope, help you submit additional documentation for a supplement or re-inspection, and discuss the best way to cover any remaining work.
Take the Guesswork Out of Your Claim
Dealing with a damaged roof and an insurance claim at the same time can leave you with plenty of questions. We’ll assess the damage, document what we find, and explain the roofing work.
Built By Perato
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